We are a service driven organisation, orientated to our client’s requirements and needs.

1919 Window Cleaning has a holistic approach to quality.

• Identifying client needs and drawing up specifications to meet their requirements.
• Planning the implementation of the contract in all its aspects.
• Performance Monitoring – we believe that this is best served by visits to site by our team of supervisors and managers on a regular basis. This enables us to ensure that we are meeting our client’s aims, and some aspects are non-cleaning criteria.
• Communication and Administration can be a much-neglected area in some cleaning companies. At 1919 we ensure that the communications from our clients reach the right member of the team for a quick response.
  These communications encompasses a wide range of issues from alarm code/key changes to invoicing.
• Training is a key component in ensuring consistency and that the employee carries out the work in a safe manner.